RETURN & EXCHANGE POLICY
Retuning and Exchanging Online Purchases
Enclosed with every order is your Packing Slip behind your shipping label or inside the box. For any exchange or refund, we need a copy of the packing slip or a record of the purchase in our system, and the product must be in its original sellable condition. For faster exchanges, we recommend that you place a new order online and send the item(s) you have back for credit. Your account will be credited once the merchandise is received. Please write on the packing slip if it is an exchange or a return. See below for more details.
Exchange & Return Period
Holday Return and Exchange Policy
All sales are final. No returns or exchanges on:Wholesale, Bulk Orders, Discounted items, Special Orders, Tanning Oils, opened Hawaiian Gifts, made-to-order Hawaiian Jewelry that includes engraving and special customized requests.
Returned Checks: A $25.00 processing fee will be charged for any insufficient funds returned checks.
Disclaimer: Hawaiian Wedding Place/Hawaiian Aloha Fashions in conjunction with FedEx and USPS will deliver you package(s) as requested. Our selected carriers DO NOT make phone calls to customers before delivering and we cannot guarantee the time of delivery. Please note that Shaka Time Inc. and family of Websites are not responsible for the following:
Address Correction: A fee of $15.00 is charged for address corrections to US orders and $50.00 to international orders. This applies when the incorrect shipping address was provided and the order was shipped or if the Sender or Recipient makes changes directly with any of our selected carriers.
Delivery Acceptance: The customer is responsible to pay for all shipping charges if customer refuses to accept delivery from any of our selected carriers without notifying in writing to Shaka Time Inc. of the cancellation prior to shipping.
Issue of Credits or Refunds: Once the merchandise is received, a credit or refund is processed to the original method of payment within 5 business days.
Credit Card Disputes or Charge Backs Policy
Send exchanges or returns to:
HAWAIIAN ALOHA FASHIONS
|Thank you for shopping with Hawaiian Wedding Place|